Privacy Policy

This Privacy Policy covers the collect and process of data personal by Aerys and is applicable to all customers registered on the Aerys website. Personal data consists in any information about you which makes you personally identifiable and includes your name, address, email address, or phone number, and to the extent such information is not otherwise publicly available.

Does Aerys use cookies?

We use session ID cookies when you connect on your user account on the Aerys website. They allow us to identify your session and maintain it opened as you browse on our website and use our services.

We use Google Analytics to produce anonymous statistics and follow the browsing of users exclusively on our website.

We also use Social sharing buttons on our website which allow users to links pages of our website on social networks. Such sharing buttons may track users on Internet. They do not collect user information for Aerys.

How can I reject cookies?

As a user, you can decide at any time whether to accept cookies or not on your device.

Most Internet browsers (Explorer, Safari, Chrome, Firefox, etc.) have a “Do not track” option for cookies in their settings. This option is effective on social sharing buttons and Google Analytics cookies.

You can also change the management of cookies on your browser if you wish to delete cookies, block cookies or customize your cookies settings. You can find more information for each browser hereunder.

What personal data does Aerys collect and process when I create an account?

When you create an account on the Aerys website, the following personal data is collected:

  • first name and surname;
  • nickname you want for your account;
  • Email address;
  • Billing information (only if you subscribe to charged services).

Personal data is stored on a server within the European Union. Currently, Aerys server is operated by ONLINE, a French company registered with the Paris Trade register under n° B 433 115 904, having its registered office at 8 rue de la ville l’Evêque, 75008 Paris, France and which can be contacted from its website at or by telephone at 0033 (0)1 73 50 31 75 (1,35 € per call then 0,34 € / min).

Aerys collects and processes personal data for the following purposes:

  • to identify your account;
  • to issue invoices, orders, renewal notices or any contractual notice;
  • to allow you to retrieve your password if you lose it;
  • to send you our email newsletter with commercial offers from Aerys and its partners. You can unsubscribe from our mailing list by clicking on the link provided in each email you receive from us.

Only employees from Aerys may access your personal data. Your personal data will not be transferred to third parties without your prior consent. Aerys may however allow its subcontractors to access your personal data but only to the extent required for the proper work and maintenance of the services provided by Aerys. In such event Aerys shall ensure that such subcontractors have signed a confidentiality agreement regarding personal data.

What are my rights?

In accordance with French Law n°78 – 17 of 6th January, as amended by the Law of 5th August 2004 on data processing, data files and individual liberties, the automatic processing of personal data on our website has been declared to the French Commission Nationale de l´Informatique et des Libertés (“CNIL”) under number 1570910.

In application of articles 39 et seq. of French Law n°78 – 17 of 6th January amended by the Law of 5th August 2004 on data processing, data files and individual liberties, you can request the communication and, if applicable, the correction or suppression of your personal information processed and stored by Aerys by contacting us at the following email address: